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*
Category of complaint
Advice provided
Insurance product suitability
Accuracy of documentation provided
Delay in process (issue of quotation response to correspondence etc.)
Administrative or operational process or procedures (i.e. a complaint about the process itself rather than the implementation of it)
Service provided by advisers, staff or departments (efficiency, attitudinal, behavioral,knowledge)
Violation of Code of Conduct
Breach of Data Protection and Confidentiality Policy
Fraud / Misconduct
Others (specify the nature)
*
Other Description
Policy Number
Member Number
Company Name
*
Source of Complaint
Online Facility
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Detail of the complaint
*
Insured Name
*
Insured Address
*
Insured Email
*
Insured Mobile No
*
Is Complainant contact detail same as Insured?
*
Complainant Name
*
Complainant Address
*
Complainant Email
*
Complainant Mobile No
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Complaint has been Registered.
Complaint No is:
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